How can I become a registered member of your website?

Registration is easy—and free! Simply fill out our online form, and you’ll begin enjoying all the benefits that membership has to offer.

 How can I be added to or deleted from EduMart’s e-mail list?
You will be added to EDUMART’s e-mail list when you register, unless you uncheck the box saying you would like to receive news and promotions via e-mail. You can also sign up when you place an order, request a catalog, or join the mailing list for any of our retail stores. If you wish to be removed from our e-mail list for any reason, you can unsubscribe here.

How do I change my e-mail address?
You can change your e-mail address in your member profile.

What if I forget my password or user name?
Click on the link under “Forgot your password?” for your password clue. On the password help screen, simply enter your user name and e-mail address. If you have not saved a password clue, a temporary password will be e-mailed to you.
         To protect your privacy, edumart does not have access to your password. But you don’t have to sign in to place an order…simply check out as a guest!
If you forget your user name, you can simply re-register now.

Frequently Asked Questions

Do you carry products not shown on www.edumart.in?

Yes! We welcome all ideas of customizing our existing products. Our team of talented designers are here to adjust the products exactly to our customer’s market needs. We are not only an educational supply company but also have built in production house, that has everything you need to meet your instructional needs. Our Certified Educational  Specialist will provide you with product support backed by 10 years of teaching experience. We are one stop shopping for educators, teachers, parents, schools and learning facilities!

Can a customer request a large order discount?

We can provide discounts for orders over INR 10,000. Contact our customer service department for details!

Can I use a Purchase Order to make my purchase?

Yes, if you are purchasing for an educational institution. Send your PO to our address at the bottom of the page or email it. Be sure to note item numbers/ full name for the items you want to order and quantity. After received the PO we will send you a confirmation email about the order and payments. You can send at par cheque or transfer the said amount ot our ICICI  bank ac. Please call customer service or email us at sales@edumart.in, if you need assistance.

Do I have to pay sales tax on my purchase?

Most of no, if you are purchasing form India. All rates are inclusive of all taxes. You have to pay transportation charge. Ask for more details.

How can I contact someone in customer service?

Please email us at sales@edumart.in and your question, comment, or concern will be handled within 2 business days (usually right away). Or you can call us directly at +91281 2239628. This number is staffed from 10:00am to 9pm, Monday thru Saturday and from 11:00am to 6pm, Sunday. 

What is the quality of your merchandise?

Param Enterprise sells only high quality items. We are constantly looking for the best products available. We only sell those that meet our high expectations. If you ever have a concern please contact us. We care about quality! 

How long will it take for me to receive my order?

Once your order has shipped, it usually takes 2-6 business days for delivery. During the holiday season, and volume fluctuations, the expected time of delivery can be longer. We do our best to ship your order quickly, so you will receive it as soon as possible. “Usually ships in” is provided as an estimate of when that product generally ships from the vendor based on our past experience. This time may vary depending on the shipping company, inventory levels or production schedules which can change without notice. “Arrival times” to you will vary depending on the destination.

When will my order ship?

We do our best to ship your order quickly, so you will receive it as soon as possible. We are committed to processing and shipping orders in the estimated time frame. We believe you will be very satisfied with our prompt handling of your order.

What about damages and repacement parts?

We will replace defective merchandise, or provide replacement parts, "hassle free." Arrangements and approvals, for returns and replacement parts, claim must be made within 2 business days of receipt. Contact us and we will replace any orders, or parts, with manufacturer's defects. Please do not assemble damaged merchandise. Remember to include the original packaging and parts with your return!

Can I return my purchase?

You can return any order with no questions asked. You will receive a refund for the cost of the item you are returning minus a 20% re-stocking fee and any shipping costs incurred by Param Enterprise. Returns must be made within 2 business days of receipt. Do not assemble your purchase or open parts or packaging. You will need to include all original packaging and parts with your return.

Call us or email us to make arrangements for returns.

Policy Changes

Param Enterprise reserves the right to modify any or all of our policies at any time without notice. Additionally, statements madeon this web site regarding pricing, shipping, handling and other charges are estimates and as such are subject to human review before orders are processed. If we find an error has been made, we will contact you to find an equitable compromise. 

If you find an error on our web site, please notify us.